Intelligent Systems Report € December € 1996 € Volume 13 € No. 12


ISR: Table of Contents



US West deploys smart call handling system

Details on the Front End Screen and Route system, which makes it easier for customers to access customer service representatives.



PC users say, "Look, MA, no hands!"

A look at several software technologies that allow users to employ speech recognition in personal computer operation.



News Briefs

A snapshot of newsworthy events in the intelligent systems arena.



Doctors schedule ORs with neural nets

Neural networks aid hospital staff in making more efficient use of operating rooms.



ELECTRONIC COMMERCE UPDATE

A special insert detailing the latest news from the electronic commerce arena.



Training simulator links manufacturers

A virtual design and manufacturing system allows interactive collaboration between the Concurrent Engineering Center and the Department of Energy's Y-12 plant.



US Army tackles simulation problems

A look at Project Blacksmith, an effort to provide the Army's senior leaders with a family of planning and analytical tools to model and predict the changing structure of the US Army.



Products

A compendium of new intelligent system product releases.



Book Shelf

Summaries of newly published material concerning intelligent systems.



Intelligent Applications

A round-up of recently released intelligent application products.



Calendar

A list of upcoming intelligent systems-related events.



Publication Information:

David Blanchard, Editor, blanchard@lionhrtpub.com
David Greenfield, Managing Editor, daveg@lionhrtpub.com
John Llewellyn, Publisher, llewellyn@lionhrtpub.com

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ISR: Intelligent Systems Report, ISSN 1080-2576. Published monthly by AIWeek Inc., 2555 Cumberland Parkway, Suite 299, Atlanta, GA 30339. Copyright © 1996. All rights reserved. Title registered with U.S. Patent Office. Permission to photocopy items for internal or personal use, or the internal or personal use of specific clients, is granted by AIWeek Inc. for libraries and other users registered with the Copyright Clearance Center provided that a fee of $2.00 per page is paid directly to Publication # 1054-8696 + $2.00; CCC, 222 Rosewood Drive, Danvers, MA 01923. Back issues available for $25 in USA. Printed in the United States. POSTMASTER: Send address changes to ISR: Intelligent Systems Report, 2555 Cumberland Pkwy., Suite 299, Atlanta, GA 30339.



ISR: Intelligent Systems Report copyright © 1996 - AIWeek Inc. All rights reserved.