April 2004 • Volume 31 Number 2 The following table of contents lists articles in the April 2004 print edition of OR/MS Today. You may follow any of the linked titles to read those items in their entirety. For quick navigation you may jump directly to any of the following sections: Departments Features INFORMS News Departments Inside Story President's Desk Cyberspace Was It Something I Said? Issues in Education ORacle Real World Viewpoint Forum Letters Literature Files Last Word Classifieds OR/MS Today now features Online Employment Classifieds SPECIAL INTERNATIONAL ISSUE Features Post-Modern OR By Ibrahim Kavrakoglu "Knowledge leveraging" provides the architecture for the fast-emerging, worldwide information economy.   Online Optimization By Hans Jürgen Zimmermann (with Adrian Weiler) From logistics to business intelligence, German company's "family of products" takes aim at complex problems.   Home Care Operations By Patrik Eveborn, Patrik Flisberg and Mikael Rönnqvist Growing population of senior citizens presents interesting OR problem in Sweden and throughout the Western world.   Altitude Manpower Planning By Benoit Lacroix and Jacques Desrosiers There's more to manpower planning than the number of crewmembers required in every position. An integrated system that addresses the crew force puzzle.   Business Process Excellence & OR By August-Wilhelm Scheer and Mathias Kirchmer The practical application of OR in various phases of business process lifecycle management is supported through the concept of the "business process factory."   INFORMS News Science of Better Update Last Call for Banff Roundtable Notes Combined Colloquia Call for Nominations: Awards INFORMS Fellows INFORMS Prize Kimball Medal John von Neumann Theory Prize Lanchester Prize INFORMS Expository Writing Award INFORMS Prize for the Teaching of OR/MS Practice George B. Dantzig Dissertation Award Nicholson Competition College on Simulation Lifetime Professional Achievement Award Optimization Prize for Young Researchers Bonder Scholarship for Applied Operations Research in Health Services Bonder Scholarship for Applied Operations Research in Military Applications Koopman Prize J. Steinhardt Prize Call for Nominations: Editors Editor in Chief, Interfaces Editor in Chief, Information Systems Research People In Memoriam C. West Churchman Gustave J. Rath Topics in OR Meetings Ninth INFORMS Conference on Information Systems and Technology (CIST) Don't forget the OR/MS Today Online Reader Service page! OR/MS Today Home Page OR/MS Today copyright © 2004 by the Institute for Operations Research and the Management Sciences. All rights reserved. Lionheart Publishing, Inc. 506 Roswell Street, Suite220, Marietta, GA 30060, USA Phone: 770-431-0867 | Fax: 770-432-6969 E-mail: lpi@lionhrtpub.com URL: http://www.lionhrtpub.com Web Site © Copyright 2004 by Lionheart Publishing, Inc. All rights reserved.