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OR/MS Today - April 2005 International O.R. Inside the Edelman Competition A behind-the-scenes look at the 'Super Bowl of O.R.' from two U.K.-based coaches. By John Ranyard and Robert Fildes The annual INFORMS Franz Edelman Award competition, first held in 1972, aims to reward excellence in operations research and management science practice from around the world. It was originally established by The Institute of the Management Sciences but was taken over by INFORMS after the merger of the Operations Research Society of America and TIMS in 1996. It is named in memory of a prominent U.S. practitioner. The entry guidelines state that "the purpose of the Franz Edelman competition is to call out, recognize and reward outstanding examples of management science and operations research practice in the world, with $15,000 in awards. First prize is accompanied by a $10,000 honorarium. Entrants will be expected to report on a completed, practical application and must describe results that had significant, verifiable and preferably quantifiable impact on the performance of the client organization. Send us a one- or two-page summary document that describes what you accomplished, in just enough detail to let us judge the appropriateness of your work for the competition, and a 60-word abstract of the achievement." The entries received by the autumn deadline are vetted by an experienced panel of O.R. practitioners and academics. The aim at this initial stage is to select around 15 "semifinalists." A (physical) meeting takes place for the purposes of the selection, but those unable to attend (e.g. overseas assessors such as us) are connected by telephone. Despite our initial skepticism around a dozen were at the actual meeting and a similar number were connected by phone this arrangement worked surprisingly well, thanks mainly to the excellent chairing by Tom Spencer. Each entry is voted into one of three categories: 1. recommended as a semifinalist, 2. rejected, and 3. "green apple," i.e. the application is premature as the claimed savings cannot yet be fully validated. The main criteria are clear use of O.R., full implementation and the magnitude of savings. In our experience over the last two years, the decision on most of the entries is clear-cut, so most of the discussion centers on the marginal ones. Eventually around 15 papers are selected for the semifinal stage. This feedback is condensed into a brief evaluation report and circulated to the assessors for the finalists meeting, which is similar to the earlier meeting. Much more is at stake now, and it became apparent that additional criteria were becoming more important, together with some partisanship. An entry will be viewed more positively if an innovatory O.R. approach has been developed. The promise of a very senior executive to present the project (or receive the prize) can also have some influence, though normally chief executives would provide support via video. (A few years ago Nelson Mandela supported the entry from the South African Defence Agency which won!) And saving lives is more important than saving money! If a verifier is convinced that her project is a good one, she will strongly support it. Normally six finalists are chosen, but in 2004 two projects could not be separated for the sixth spot so all seven were chosen. It seems to be normal practice that the verifier of each finalist entry acts as a coach with the aim of helping to ensure that the presentation makes the maximum impact. Thus, those aspects that meet the most important criteria are brought out (in our view, magnitude of savings, organizational impact and possibly innovatory use of O.R.). Becoming a finalist is now recognized as very prestigious, and so the client organizations seem happy to provide good support for developing a polished presentation. A detailed supporting paper is also required for subsequent publication in Interfaces, which will be scrutinized and criticized by the coach. The finalist presentations take place at the INFORMS practitioners conference each spring and are videotaped (now on DVD). Each presentation lasts 40 minutes (strictly enforced) and the judges and only the judges ask questions for five to 10 minutes. The order of presentation is randomly chosen. These sessions are very popular with delegates, who appreciate that high-quality O.R. practice will be described in well-illustrated presentations. And there is also the extra interest in forecasting the winner. Note that, unlike the OR Society's President's Medal competition, the Edelman audience is not invited to participate in choosing the winner. We received strong support from senior Philips executives on the impact of the work and implementation to date, including the validation of savings of more than 5 million euros per year. Further substantial savings would be achieved by rolling out the approach to many more product lines. Given the innovatory nature of the approach (synchronized base stock, devised by one of the team, Ton de Kok of Eindhoven University, Netherlands) and this substantial support, we gave a strong recommendation. It was chosen as a finalist, to the delight of the Philips team. Subsequently we were asked to act as coach to the Philips team, which we accepted with some trepidation since we had not previously acted in this capacity though we had both been present at some previous Edelman finalist presentations. One of us (John Ranyard) first met the Philips team in Boston, the location for the INFORMS practitioner's meeting in April 2004 (Robert Fildes was unable to attend). Since being confirmed as finalists, the team had spent much effort on developing the presentation and writing the accompanying paper. Sunday, the day before the conference starts, is reserved for Edelman rehearsals and includes one hour for each finalist in the actual presentation room, partly to enable the recording technicians to set their levels, etc. During that day Ranyard worked with the team members on refining and improving the presentation eight hours in total. As with most presentations, we had an opening video featuring top-level support in our case from the chief executive of the Philips Division in which the work was carried out. The actual presentation involved just two of the team, Mathieu Clerkx, the senior client, and Ton de Kok. At the end of the rehearsal day, we were tired but satisfied. The presentations run through the whole of the first day of the conference, and we were allocated the third slot to present our entry. We elected to sit through the first two presentations. We felt that our project could surpass the first presentation but the second one, from Motorola, was particularly impressive it had achieved massive savings ($600 million) and included innovatory use of the Internet. We sensed that this was the one to beat. Our turn was next, and overall it was a good presentation, though we wondered what impression we had made on the judges. Maybe we were unlucky in following the Motorola one, which may have highlighted that our savings were considerably less. On the other hand, we felt that the innovatory developments in the Philips project were strong and capable of widespread use. After sitting through some of the later presentations, we still felt that Motorola was likely to be the front-runner. Now it was a case of sitting and waiting. Traditionally the judges retire around 6 p.m. to consider their decision, with the result being announced to the teams only by 10 p.m. Thus, from around 8:30 p.m. the various teams began to assemble in and around the bar area to await the verdict. Ten o'clock came and still no result it must be close, we told ourselves. Unknowingly we had positioned ourselves close to the room where the judges were meeting, but we scarcely noticed four or five people quietly entering it. But a few moments later we heard shrieks of delight from the nearby Motorola camp, so we immediately realized that Motorola had won. This was confirmed a few minutes later. After so much effort and emotion we were disappointed, but we recognized the worth of the Motorola project, and our entry could not compete with the savings they had made. The winner was announced publicly at the opening plenary session the following day, and the winning presentation was then repeated, this time to the whole conference. Lots of smiles and photographs this time. This was the first win for Motorola, and their delight was evident to all. As assessors and coaches, it was an enjoyable experience, despite the hard work involved. Maybe we will get involved again this year. With regard to O.R. and logistics, it was interesting to note the number of such papers at the main INFORMS conference. The spring conference is focussed on practice, and roughly three-quarters of the 400 delegates were practitioners. We estimate that around 40 percent of conference papers and half of the Edelman entries were in the logistics area, whereas recent ORS conferences have included few such papers. In this field in the U.K., it seems that O.R. algorithms have been incorporated into commercial software, which is used directly by specialist logistics staff, without the involvement of O.R. But the papers by U.S. practitioners at the conference demonstrated that there is still much potential for O.R. in this field. (On the other hand, there were few papers on credit and risk management and none at all on soft O.R. at the INFORMS conference.) As a final comment, the Edelman competition gives a very positive view of the importance of O.R. to organizational success, both in industry but also in commerce and government. Such large-scale significant success stories can only attract increased interest in adopting O.R. The United Kingdom O.R. community needs to find and publicize similar projects, or, if they don't exist, we need to understand the reasons.
Robert Fildes is professor and head of the Management Science Department, Lancaster University, United Kingdom. John Ranyard is external liaison manager for the same department and was formerly an O.R. manager in British Coal for 20 years. OR/MS Today copyright © 2005 by the Institute for Operations Research and the Management Sciences. All rights reserved. Lionheart Publishing, Inc. 506 Roswell Rd., Suite 220, Marietta, GA 30060 USA Phone: 770-431-0867 | Fax: 770-432-6969 E-mail: lpi@lionhrtpub.com URL: http://www.lionhrtpub.com Web Site © Copyright 2005 by Lionheart Publishing, Inc. All rights reserved. |